The  winds of change finally shifted towards Simply Aesthetic last week. With  the departure of Joey and Candy within days of each other, the energy  has changed considerably. Julie has finally settled the spa sufficiently  to start focusing her attention on the clinic. And I've been very  blessed in being able to persuade an old friend to come in to help  organise the place medically.
 I first  met Celia in 2001 when I went to Cambridge to sub-specialise in Day  Surgery. A fellow Singaporean, she was the Sister in charge of the  transplant theatre. She also happened to live just around the corner  from me! Although we tried to keep in touch after my return to  Singapore, the inevitable happened and we lost contact with each other.
 Out of  the blue, I received a Facebook friend request from her. So I accepted  and we sent a few messages to each other. Her comment was that I looked  so different she'd never recognise me!
 At the  end of last year, she announced that she was taking early retirement,  and heading home to Singapore. We had planned on meeting up, but never  got round to contacting each other till a couple of weeks ago. I  realised I needed someone strong and organised to come in to set the  procedures right. Without a sensible leader in the clinic, things were  spiralling out of control. Previously, we had either Mery or Dyna  co-ordinating everything. Since they left, it seemed they took common  sense with them too! So we had to come up with procedures &  operational policies for everything. Decency & integrity seemed to  have disappeared too, and I'd been robbed blind by some of the staff  that had left!
 So  Celia started earlier this week. She's written out the policies and is  now organising the chaos the old staff left behind. Julie has removed  anything that is remotely scary for anxious patients in our treatment  rooms. Jam, our spa receptionist has kindly donated sarongs, to match  the bed skirtings, which have finally arrived. The rooms have now a much  softer feel, quite different from the minimalistic clinical feel it had  before. Every corner is being cleaned, and all unnecessary clutter  tidied away.
 Staff-wise,  MJ is learning to cope with being the only trained Clinic Assistant in  place. Marigold, another nurse from the Philippines is finding her feet.  Aubrey's pass has just been approved (finally!) and she arrives next  week. We have also just interviewed Jam's friend, who is keen on coming  in as our Intern.
 With  the new furnishings in the treatment rooms, the walls suddenly look very  bare. So I'm in the process of ordering some prints for the walls. I've  chosen a pretty floral theme with frangipannis. These should be up by  the middle of next week.
 In  addition to our new takeaway menus (designed a few weeks ago), we will  soon have some posters outside our front door, so it's not so easy to  walk past without realising we exist.
 All in  all, it feels really good to finally move towards the next phase with a  new team, and two fantastic women helping me. After years of struggling  on my own, it's such a relief to finally have assistance, and I'm truly  blessed as both Julie and Celia are power houses on their own right.